Privacy Policy

Effective date: October 4, 2026

Good Time Moving & Storage ("we," "us," "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and your choices. By using our site, you agree to the practices described here.

Information We Collect

We collect information you provide directly and information collected automatically when you browse our site.

Information you provide:

• Contact details: name, phone number, email address, and mailing address
• Move details: current and destination addresses, move dates, home size, and service requests submitted through our quote, contact, and claim forms
• Communications: messages you send us through forms, email, or phone calls

Information collected automatically:

• Usage data: pages visited, time spent on the site, and referring pages
• Device data: browser type, device type, and approximate location (city level)
• Cookies and similar technologies (see below)

How We Use Your Information

We use your information to:

• Prepare and deliver your moving quote and respond to inquiries
• Schedule, coordinate, and complete your move or storage service
• Process claims submitted through our online claim form
• Improve our website, services, and customer experience
• Send service related communications (confirmations, reminders, follow ups)
• Comply with legal obligations

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only as needed to operate our business:

• Service providers: trusted vendors who help us run the website, process communications, or handle payments: bound by confidentiality obligations
• Legal requirements: when required by law, court order, or to protect our rights and safety

Cookies

Our site uses cookies to keep basic functionality working (like remembering form progress) and to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings; some site features may not work as well without them.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we take data protection seriously and limit access to authorized staff only.

Data Retention

We keep your information only as long as needed for the purposes described in this policy, for example, to complete your move, process claims, maintain business records, or meet legal requirements. When data is no longer needed, we delete or de identify it.

Third Party Links

Our website may link to outside sites (review platforms, mapping services, social media). We aren't responsible for their privacy practices. Check their policies before sharing information with them.

Do Not Track

Some browsers offer a "Do Not Track" signal. We don't currently respond to these signals, as there is no consistent industry standard for doing so.

Your Choices

• You may ask us to correct or delete your personal information
• You may opt out of marketing messages at any time (service messages about your move are not marketing)
• You may request a copy of the personal data we hold about you

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The effective date at the top reflects the latest version. Continued use of the site after changes means you accept the updated policy.

Contact Us

Questions about this policy or your data? Reach out:

• Nashville: 2213 Murfreesboro Pike, Nashville, TN 37217: +1-615-626-8317
• Knoxville: 218 S Peters Rd Suite 206 208, Knoxville, TN 37923: +1-865-761-1616
• Contact us online

Also see our terms of service.